Beam lets employees appear live on screens in real-world locations like hotels, airports, retail, and more, providing human, face-to-face service from anywhere in the world.
Beam bridges the gap between digital efficiency and human connection, making remote service feel natural, approachable, and effective.
HD audio and video built in so customers can speak with a real human instantly, right on screen.
Direct customers from any location to a remote agent to scale support without scaling headcount.
Real-time uptime monitoring, remote diagnostics, and fleet management across all deployed screens.
Supports dozens of kiosk and screen types across major OEMs and operating systems.
Beam employees manage rooms, guests, and conversations in real time, delivering seamless, face-to-face service from anywhere in the world.
See how real companies connect and thrive.
"We serve customers in multiple languages every day. With Beam, we route each customer to an agent who speaks their native language, which has completely changed how accessible our locations feel to international visitors.”
“Our busiest hours used to overwhelm staff. Beam lets us absorb spikes in demand without adding headcount, and our average wait time dropped.”
“We expected customers to resist talking to someone on a screen. The opposite happened. People walk up, get help immediately, and move on. It feels like normal in-store service.”