Support

Frequently Asked Questions

Can I control menus for multiple restaurant locations?

Yes. Skoop’s dashboard lets you update menus, promotions, and display settings across all your locations in real time.

Can digital displays boost my average order value?

Yes—dynamic content and well-placed upsell prompts are proven to drive more high-margin add-ons like drinks, sides, or desserts.

Is Skoop compliant with ADA or accessibility standards?

We follow industry best practices for screen contrast, font size, and user interface design to support accessibility needs.

Can I schedule content changes ahead of time?

Absolutely. You can create promotional campaigns, seasonal menus, or daypart-specific content and schedule it in advance.

Are there templates for menu boards?

Yes, we offer a range of professionally designed templates optimized for food menus, combo deals, allergen labeling, and more.

Does Skoop work with my POS system?

We integrate with leading restaurant POS systems like Toast, Square, Lightspeed, and Clover for real-time menu updates.

What types of restaurants use digital menu boards?

From quick-serve restaurants (QSRs) to cafes, food trucks, and full-service chains—any business with a menu can benefit from digital signage.

Can school signage software replace printed flyers and bulletin boards?

Definitely. Skoop reduces reliance on paper signs and printed flyers by allowing schools to display announcements, events, and reminders across digital bulletin boards and hallway screens in real time.

Can Skoop manage signage across an entire school district?

Yes. With Skoop’s centralized school signage management system, district IT teams can schedule, monitor, and update content across dozens of schools—while still giving principals local control over announcements and events.

How user-friendly is Skoop’s content manager for school staff?

Very. Skoop features an intuitive drag-and-drop editor so teachers and administrators can easily update signage content from their desktop, Chromebook, or tablet—no technical skills required.

Can schools use digital displays for educational content and student engagement?

Yes. Skoop makes it easy to share STEM facts, trivia slides, lunch menus, and student recognition content on hallway monitors, interactive classroom screens, and digital bulletin boards.

Is Skoop better than Yodeck or NoviSign for classroom signage management?

Yes. Unlike general digital signage software, Skoop is purpose-built for education. It offers classroom-specific scheduling, student-focused slides, emergency messaging tools, and remote screen monitoring tailored for K-12 and higher education.

What screen hardware works with Skoop's school digital signage system?

Skoop works with Chrome OS, Android, Windows, and smart TVs—no proprietary hardware required. Schools can use existing screens, tablets, or kiosks to deploy content and reduce startup costs.

Does Skoop support branded school digital content across multiple campuses?

Absolutely. Skoop’s education display software allows you to embed school logos, mascots, and colors into signage templates. With multi-location controls, school districts can push branded content to multiple campuses from one dashboard.

Can school digital signage improve safety with real-time alerts?

Yes. Skoop’s emergency alert integration lets you instantly display lockdown notifications, evacuation instructions, and CAP-compliant messages across every screen—crucial for school safety and crisis response protocols.

How does Skoop compare to Rise Vision or NoviSign for K-12 school signage?

Skoop stands out from Rise Vision and NoviSign by offering education-specific signage tools, like classroom display scheduling, real-time emergency alerts, and drag-and-drop menu templates—all managed through a simple, cloud-based platform for districts and individual schools.

What is digital signage for schools and how is it used on campus?

School digital signage is used to share announcements, live schedules, lunch menus, safety alerts, and educational content across hallway screens, cafeteria displays, and front office monitors. It helps improve campus communication and student engagement.

Can school signage software replace printed flyers and bulletin boards?

Definitely. Skoop reduces reliance on paper signs and printed flyers by allowing schools to display announcements, events, and reminders across digital bulletin boards and hallway screens in real time.

How user-friendly is Skoop’s content manager for school staff?

Very. Skoop features an intuitive drag-and-drop editor so teachers and administrators can easily update signage content from their desktop, Chromebook, or tablet—no technical skills required.

Can schools use digital displays for educational content and student engagement?

Yes. Skoop makes it easy to share STEM facts, trivia slides, lunch menus, and student recognition content on hallway monitors, interactive classroom screens, and digital bulletin boards.

Can Skoop manage signage across an entire school district?

Yes. With Skoop’s centralized school signage management system, district IT teams can schedule, monitor, and update content across dozens of schools—while still giving principals local control over announcements and events.

Is Skoop better than Yodeck or NoviSign for classroom signage management?

Yes. Unlike general digital signage software, Skoop is purpose-built for education. It offers classroom-specific scheduling, student-focused slides, emergency messaging tools, and remote screen monitoring tailored for K-12 and higher education.

What screen hardware works with Skoop's school digital signage system?

Skoop works with Chrome OS, Android, Windows, and smart TVs—no proprietary hardware required. Schools can use existing screens, tablets, or kiosks to deploy content and reduce startup costs.

Does Skoop support branded school digital content across multiple campuses?

Absolutely. Skoop’s education display software allows you to embed school logos, mascots, and colors into signage templates. With multi-location controls, school districts can push branded content to multiple campuses from one dashboard.

Can school digital signage improve safety with real-time alerts?

Yes. Skoop’s emergency alert integration lets you instantly display lockdown notifications, evacuation instructions, and CAP-compliant messages across every screen—crucial for school safety and crisis response protocols.

How does Skoop compare to Rise Vision or NoviSign for K-12 school signage?

Skoop stands out from Rise Vision and NoviSign by offering education-specific signage tools, like classroom display scheduling, real-time emergency alerts, and drag-and-drop menu templates—all managed through a simple, cloud-based platform for districts and individual schools.

What is digital signage for schools and how is it used on campus?

School digital signage is used to share announcements, live schedules, lunch menus, safety alerts, and educational content across hallway screens, cafeteria displays, and front office monitors. It helps improve campus communication and student engagement.

Does Skoop integrate with our internal tools and data sources?

Yes. You can use Skoop to display content from tools like Google Workspace, Microsoft 365, Slack, Trello, Power BI, and custom APIs—keeping screens updated automatically with real-time data and internal metrics.

Is Skoop a scalable digital signage platform for growing businesses?

Yes. Skoop’s screen management software is built to support organizations of all sizes, from startups to global enterprises. It grows with your business, letting you easily manage dozens—or thousands—of screens through a single platform.

Can we update office displays remotely using Skoop Signage?

Absolutely. Skoop’s cloud-based screen management software lets remote admins or assistants push content changes to any screen—across floors, buildings, or countries—without being onsite.

How does digital signage improve office communication and employee engagement?

Office screen displays make announcements, company metrics, and team recognition highly visible—creating a more connected, informed workplace. Engagement increases when information is easy to access and visually reinforced throughout the day.

Do we need special hardware to run digital signage in our workplace?

No. Skoop’s digital signage software is compatible with a wide range of hardware including smart TVs, tablets, media players, and wall-mounted monitors. It’s flexible for single-office setups or multi-campus organizations.

Can we manage digital meeting room signage with Skoop’s screen software?

Yes. Skoop enables dynamic meeting room signage that syncs with your calendar system to show live room availability and schedules on dedicated digital screens—automatically and in real time.

How does screen management software simplify internal communication?

Screen management software allows office admins to control and update digital displays from a centralized dashboard—no IT support required. It replaces outdated methods like printed notices and helps reduce message delays in fast-paced environments.

What is digital signage software used for in office and corporate settings?

Digital signage software for offices helps teams communicate effectively across departments and locations by displaying updates, announcements, and schedules on internal screens. It improves visibility, reduces reliance on email, and keeps everyone aligned in real time.

Can hospital signage reduce perceived wait times for patients?

Yes. By showing calming visuals, educational content, and queue progress, Skoop digital signage helps reduce anxiety and perceived wait times in hospital and clinic waiting rooms.

Does Skoop integrate with hospital systems or EHR software?

Skoop can integrate with healthcare systems through API connections to display live data such as wait times or department updates, enhancing operational visibility.

Is Skoop secure enough for healthcare environments?

Yes. Skoop uses encrypted cloud infrastructure, role-based access controls, and administrative permissions to ensure signage security in HIPAA-sensitive environments.

What type of content can be displayed with hospital digital signage?

Hospitals can display patient queue status, appointment notices, public health info, cafeteria menus, staff bulletins, emergency procedures, and wellness content on screens throughout their facility.

Can I control multiple hospital or clinic locations with Skoop signage software?

Yes. Skoop’s cloud platform enables centralized management of digital signage across multiple facilities, making it ideal for healthcare systems and multi-location medical networks.

Does Skoop support patient check-in kiosks and lobby screens?

Yes. Skoop can manage patient-facing digital kiosks and lobby TVs, allowing clinics to display digital check-in instructions, FAQs, service lists, and welcome messages.

Is Skoop better than traditional signage systems for healthcare facilities?

Absolutely. Unlike static signage, Skoop’s cloud-based platform allows real-time content updates, daypart scheduling, and compliance messaging—helping hospitals stay agile and informative.

How do I manage multiple convenience store locations?

With Skoop’s multi-location dashboard, you can group stores by region, assign localized content, or deploy national promotions across all your c-store locations. This centralized control reduces workload and ensures consistency.

Can Skoop digital signage be used in both hospitals and private medical offices?

Yes. Skoop is designed for flexibility and works across hospital campuses, specialty clinics, urgent care centers, and private practices to deliver consistent, branded content across all screen types.

How does Skoop help hospitals and clinics improve patient communication?

Skoop enables medical facilities to share wait times, appointment updates, wayfinding directions, and healthcare tips on TVs and digital kiosks—improving the patient experience and reducing confusion.

What is hospital and clinic digital signage software used for?

Hospital and clinic digital signage software is used to manage screen displays across lobbies, waiting rooms, patient kiosks, and staff areas. It helps deliver important announcements, queue updates, health education, and emergency alerts in real time.

What if I have vendors who want to advertise on my screens?

Skoop makes it easy to monetize your digital signage network. Our platform supports vendor ad playlists, scheduled campaigns, and usage tracking—so you know exactly which ads are running, when, and where.

How fast can I update digital menu boards and in-store ads?

Updates go live in seconds. You can manage your c-store screens from any device using our cloud-based screen management dashboard, giving you full flexibility and real-time control over all content.

Do I need to buy new TVs or digital displays?

Not necessarily. Skoop’s signage platform works with most commercial-grade smart TVs and digital displays. We’ll assess your existing hardware and provide setup guidance to get your screens running efficiently.

Does this work with shelf-edge screens and cooler displays?

Absolutely. Skoop supports a wide variety of screen formats including shelf-edge signage, end-cap displays, and cooler door screens—ideal for driving impulse buys and enhancing in-store merchandising.

Can I schedule vendor ads and promotions in advance?

Yes. Skoop’s digital signage software includes ad scheduling tools that allow you to pre-set campaigns for vendors, seasonal offers, and in-store promotions. You can define start and end times, create loops, and manage inventory-driven messaging with ease.

What is convenience store digital signage?

Convenience store digital signage is a centralized screen management solution used in c-stores to display digital menu boards, vendor ad loops, promotions, pricing, and product content. It replaces static signage with dynamic, real-time updates.

How does Skoop help improve DOOH campaign performance?

Skoop improves DOOH performance with precise scheduling, localized targeting, real-time updates, and deep reporting. You can dynamically optimize campaigns by screen, time of day, or location—maximizing impressions and ROI while reducing wasted ad spend.

Is DOOH software useful for retail media networks too?

Definitely. Skoop is ideal for retail environments that want to turn in-store screens into monetizable media assets. Whether you're promoting internal campaigns or offering vendor ad space, Skoop makes it easy to centralize content and manage retail signage across multiple stores or locations.

Can Skoop provide Proof of Play reporting?

Yes. Skoop automatically tracks when, where, and how long each ad plays using second-by-second logs. Proof of Play reports include timestamped playback data, geolocation info, ad duration, and repetition counts—ideal for transparent billing and campaign verification.

Does Skoop offer Proof of Post or visual playback verification?

Yes. Visual verification is available through automated content capture tools that provide images or videos of your screens displaying specific content in physical context. This is ideal for high-value campaigns and clients that need visual confirmation.

How does Skoop's screen monitoring system work?

Skoop includes live screen monitoring powered by real-time AI, so you can see exactly what’s playing on each screen—without needing cameras or extra hardware. It detects playback issues, verifies content delivery, and gives you peace of mind at scale.

What types of DOOH screens are supported?

Skoop supports a wide variety of commercial and public display types, including digital billboards, transit displays, interactive kiosks, elevator screens, mall signage, digital street furniture, and mobile vehicle displays. Our platform is hardware-flexible and scalable.

What is a DOOH CMS and why do I need one?

A DOOH CMS (Content Management System) lets you create, schedule, and push content to any screen in your network—all from one dashboard. With Skoop’s cloud-based CMS, you can manage creatives, rotate ads, track campaigns, and get real-time status reports without needing on-site support.

What types of screens can we use for digital signage in senior living environments?

Skoop supports smart TVs, wall-mounted displays, touchscreen kiosks, tablets, and even in-room televisions. Whether you're outfitting a lobby, dining area, wellness center, or residential hallway, our software is compatible with both horizontal and vertical display formats.

Does Skoop support programmatic DOOH advertising?

Absolutely. Skoop integrates with major SSP (Supply-Side Platform) and DSP (Demand-Side Platform) partners, enabling you to monetize your screens through real-time automated ad placements. You maintain control while tapping into programmatic revenue from verified buyers.

Can I manage all of my DOOH screens from a single dashboard?

Yes. Skoop’s cloud-first platform offers full control over your entire DOOH screen network—no matter how many screens, cities, or clients you're managing. Whether you operate transit shelters, digital billboards, or mall kiosks, our dashboard simplifies scheduling, updates, and screen grouping.

What is DOOH display management software and how does it work?

DOOH (Digital Out-of-Home) display management software is a centralized platform that allows businesses to control digital advertising screens in public environments. From city billboards and transit stations to mall kiosks and car-top displays, Skoop’s DOOH CMS helps schedule, manage, and monitor all content remotely with precision and flexibility.

What is digital signage for senior living communities used for?

Digital signage in senior living facilities is used to share daily menus, activity schedules, community announcements, wellness reminders, and emergency alerts. These screens improve communication, reduce staff workload, and enhance the resident experience by delivering clear, real-time information across your property.

Can digital signage systems integrate with our cafeteria POS or dietary system?

Yes. Skoop integrates with many senior living POS and dietary management systems to display live meal information on cafeteria or in-room screens. Residents can see current menu options, credit balances, allergens, and nutritional info updated in real time—without staff needing to manually input changes.

Are the screen layouts designed for elderly residents?

Absolutely. Skoop Signage is built with accessibility in mind. Our screen templates use large, easy-to-read fonts, high-contrast color schemes, and simplified layouts—designed to accommodate seniors with vision impairments or cognitive challenges. This ensures that information is not only visible, but truly usable.

Does Skoop support emergency alert screen messaging for retirement homes?

Yes. Skoop includes a built-in emergency broadcast feature that pushes alerts to every screen in seconds. This is crucial for fire alarms, severe weather events, medical lockdowns, or safety drills—ensuring every resident and staff member is informed immediately.

How easy is it for staff to manage screens in a senior living facility?

Skoop is designed for non-technical users. Staff members can update content from any device, manage screen zones, or schedule content rotation with minimal training. There’s no need for IT support or complex software. Updating a menu, announcement, or welcome message takes just a few clicks.

Can I control screens across multiple buildings or retirement campuses?

Yes. Skoop’s centralized screen management software allows administrators to group displays by building, floor, or facility. You can update content across all locations at once or customize messages by site—ideal for senior living networks or multi-campus operations.

Is Skoop better than ScreenCloud or NoviSign for restaurant signage?

Yes. Unlike general-purpose platforms like ScreenCloud or NoviSign, Skoop is purpose-built for restaurants. It offers daypart scheduling, POS integration, branded menu templates, and kiosk support—features that help fast casual and QSR restaurants increase efficiency and order value.

Is Skoop Signage scalable for franchise restaurants?

Yes. Skoop is trusted by multi-unit operators and franchise restaurant groups thanks to its scalable CMS, brand-approved templates, and centralized dashboard that can control hundreds of restaurant locations simultaneously.

What makes Skoop a better choice for QSR digital menu boards?

Skoop is designed for quick-service restaurant (QSR) environments where speed, accuracy, and upsell visibility matter. Features like POS integration, breakfast/lunch/dinner scheduling, and multi-screen control make it a perfect fit for high-volume operations.

Can Skoop replace my outdated restaurant TV menu system?

Absolutely. Skoop’s cloud-based digital menu board software is a modern alternative to USB or PowerPoint-driven displays. It allows real-time updates, dynamic layouts, and automated scheduling across all your restaurant TVs and screens.

Can digital menu displays increase average order value?

Yes. Restaurant digital signage with upsell zones, promotional banners, and combo deal callouts helps drive higher-margin purchases—like drinks, desserts, and meal upgrades.

How does Skoop compare to Raydiant or UPshow for digital menu boards?

Raydiant and UPshow focus heavily on entertainment and in-store engagement. Skoop, however, is built for restaurants specifically—providing real-time menu syncing, self-order kiosk compatibility, and advanced scheduling tools that align with operational needs in foodservice.

Is restaurant digital signage from Skoop ADA compliant?

Skoop follows accessibility best practices including high-contrast display designs, readable font sizes, and clear visuals to help ensure your restaurant signage is ADA-friendly and user-accessible.

Are there digital signage templates for restaurant menus?

Yes. Skoop offers professionally designed digital menu board templates tailored for restaurants, including layouts for combo meals, allergen notices, calorie info, and promotional zones.

Can I schedule restaurant signage content ahead of time?

Yes. You can pre-schedule content like limited-time offers, seasonal menu boards, or breakfast/lunch/dinner menus to rotate automatically based on time or date across your restaurant screens.

Does Skoop Signage integrate with restaurant POS systems?

Absolutely. Skoop supports POS integration with popular restaurant systems like Toast, Square, Clover, Lightspeed, and others to ensure real-time syncing of menu items, pricing, and availability.

What types of restaurants benefit from digital menu boards?

Digital menu boards are ideal for quick-service restaurants (QSRs), cafes, food trucks, fast casual, and full-service restaurants looking to modernize displays, reduce print costs, and increase sales.

Can I manage digital restaurant menus across multiple locations?

Yes. Skoop’s restaurant digital signage software includes a cloud-based dashboard that lets you manage menus, promotions, and display schedules across one or many restaurant locations in real time.

Which screens and devices work with your digital signage for dispensaries?

Skoop’s cannabis digital signage software is compatible with TVs, monitors, tablets, and touch-screen kiosks. You can display vertical or horizontal content across any screen type used in your dispensary.

How does Skoop help dispensaries stay compliant with cannabis laws?

Skoop includes dispensary compliance signage tools that schedule and rotate required messaging like age restrictions, state disclaimers, purchase limits, and health warnings—helping you meet cannabis regulatory requirements with ease.

Does Skoop support shelf-edge displays and interactive kiosks?

Yes. Skoop retail signage software supports TVs, digital shelf tags, touchscreen kiosks, vertical screens, and custom-sized monitors—perfect for product discovery, loyalty sign-ups, and store navigation.

Are self-service dispensary kiosks included with Skoop Signage?

Yes. Skoop supports branded cannabis kiosk solutions that enable self-service ordering, strain browsing, and price checking—improving customer experience and reducing wait times.

Does your dispensary signage software support remote content management?

Absolutely. You can manage all cannabis signage—from menus to compliance boards—remotely through Skoop’s cloud-based dashboard. Make instant updates across one or multiple dispensary locations without visiting the store.

Can I use digital signage for dispensary promotions and vendor ads?

Yes. Skoop’s cannabis digital signage platform includes a built-in content scheduler, so you can run vendor ads, daily deals, new product launches, and upsell promotions across your dispensary’s digital screens, kiosks, and TVs.

How does Skoop integrate with dispensary POS systems?

Skoop Signage integrates with top cannabis POS systems including Flowhub, Maui POS, Leafly, Divvy Digital, and STRAIN. This ensures your digital menu boards auto-sync with live product inventory and pricing—eliminating manual updates and out-of-stock errors.

What is cannabis dispensary digital signage software?

Cannabis dispensary digital signage software powers in-store displays like TV menus, self-service kiosks, and compliance screens. It allows dispensaries to showcase live product inventory, THC/CBD content, pricing, and promotions in real time—while staying compliant with state regulations.

Is retail digital signage software easy for store staff to use?

Very. Skoop’s drag-and-drop editor and intuitive dashboard are built for non-technical users. Most retail teams can manage content and schedule displays after a short walkthrough—no design or coding experience required.

Can I run branded vendor ads on my in-store screens?

Yes. Skoop includes vendor ad loop functionality, allowing retail stores to run brand partner promotions with scheduling tools, expiration rules, and approval workflows—all managed from one interface.

How does the Ads feature work?

Skoop enables screen operators to add “Ad Slots” to their screens. Outside sponsors and advertisers can then purchase ad slots and schedule ad campaigns online.

How fast can I update retail display content across all screens?

Updates are instant. With Skoop’s cloud platform, you can change retail signage content across a single screen or your entire store network within seconds—ideal for flash sales or urgent price updates.

Can I run different signage campaigns at each store location?

Absolutely. Skoop’s cloud-based signage management dashboard enables localized control over your retail display content—so you can schedule region-specific promos, seasonal offers, or A/B test campaigns across multiple retail locations.

What is retail digital signage software used for in stores?

Retail digital signage software displays promotional content, pricing updates, product features, and brand messaging on in-store screens—like TVs, shelf displays, kiosks, and endcaps. It’s designed to enhance the customer experience and drive conversions at the point of sale.

Can I connect digital signage to my retail POS system?

Yes. Skoop integrates with major retail POS systems to automate signage updates based on live inventory levels, price changes, product availability, and customer behavior—eliminating manual input and keeping displays current.

Can Skoop do programmatic advertising?

Yes, Skoop is integrated with the largest DSP’s and SSP’s. With SKOOP Signage, you can connect to the best programmatic exchanges such as Place Exchange, Vistar Media, The Trade Desk, Hivestack, and more.

How do I setup Skoop on an Amazon Fire TV?

1. Plug your Fire TV into your TV’s HDMI port and then plug the power adapter into an outlet.2. Use the USB cable to connect the power adapter and your Fire TV.3. Turn on your TV and switch to the correct HDMI input.4. If your remote doesn’t pair automatically, press the Home button until “Press to start” appears on-screen (about 10 seconds).5. Follow the on-screen instructions to connect to Wi-Fi and download the latest software update. Note: If you’re having issues with your Wi-Fi password, contact your internet service provider.6. Sign in with your Amazon account.7. Follow the on-screen questions to set up equipment control for devices like soundbars.8. Once you are in, hit “find” or “search” and search for the “Skoop Signage” app.

What TV can I use? Do I need a smart TV?

You do NOT need a smart TV. Skoop makes it simple and easy. As long as your TV has an HDMI port and your facility has wifi, you are good to go!

What is the best way to create compelling signs for Billboards and other advertising screens?

1. Less is more, 6 or less words is ideal. You only have a few seconds to get your message across.2. Make text large. People are viewing your ads from a distance, make sure they can read it.3. Don’t overwhelm with too much information. We do not recommend cluttering your ad with your website, phone number, and email.

Support

Frequently Asked Questions

Is there a free trial available?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
Can other info be added to an invoice?
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.
How does billing work?
Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.

Frequently Asked Questions

What is Skoop?

What is the difference between the tiers?

How do I get Skoop Signage on my screen?

What screen types do you support?

How do I suggest to features, improvement?

What happens if my screen loses an internet connection?

How can I refresh my screens?

How do I add a screen to my account?

How do I create folders?

How do I add a user?

How do I add credit card on my account?

How do I view my billing history?

How do I begin creating designs for my signage?

What is the best size for my content?

What file types does Skoop support?

What colors are best for my designs?

What is the best way to create compelling signs for Billboards and other advertising screens?

How do I setup Skoop on an Amazon Fire TV?

What TV can I use? Do I need a smart TV?

How does the Ads feature work?

Can Skoop do programmatic advertising?

Maximize the Potential of Your Screens